IrisVision Terms of Use

Published by Skipfour LLC · Effective July 20, 2026

The short version. These terms are the ground rules for using our website, software, and device. Buying and using IrisVision means agreeing to them. They cover purchases, your trial and warranty, safe use, the software, and the legal basics that protect us both.

Accepting These Terms

These Terms of Use (“Terms”) apply whenever you use the IrisVision website, software, or device (together, the Service), operated by Skipfour LLC (“Skipfour,” “we,” “us”), an Indiana limited liability company and owner and operator of IrisVision. By using the Service, you agree to these Terms. If you don’t agree, please don’t use the Service.

You must be at least 18 to accept these Terms. If the person who will use IrisVision is a minor, a parent or legal guardian must accept these Terms on the minor’s behalf and remains responsible for their use of the Service.

Using the Service Responsibly

Use the Service lawfully and as intended. Don’t misuse it, interfere with it, try to break its security, or use it to harm others. You’re responsible for the accuracy of the information you give us and for activity under your account.

Purchases

When you buy from us, you may need to provide payment, billing, and shipping details. You confirm that you’re allowed to use your payment method and that your information is true and complete. We use trusted processors (such as Shopify, QuickBooks, and Stripe) to handle payments — we don’t store your full payment details — and their terms and privacy policies also apply. We may refuse or cancel an order for legitimate reasons, including availability, pricing or description errors, or suspected fraud.

Pricing, Availability & Errors

We keep product information as current as we can, but the Service may occasionally contain errors, inaccuracies, or out-of-date details, and products may be mispriced or unavailable. We may correct errors and update information at any time without notice, and we may cancel an order affected by an obvious error.

Your Trial, Returns & Warranty

Eligible IrisVision devices come with a 30-day evaluation period and a 1-year limited warranty. Because getting comfortable with an assistive device takes coaching, returns require completing at least one coaching session, and a restocking fee applies. The full details live in our Warranty & Trial and Shipping & Returns pages, which are part of these Terms. If you’re a consumer in the EU or UK, local law gives you additional cancellation and guarantee rights — those pages explain how they apply to you.

Software, Updates & Connectivity

IrisVision is sold as a one-time purchase — your device comes with its software and the updates we provide, with no required recurring software subscription for normal use. Some parts of the experience rely on Wi-Fi or another internet connection, including software updates, managed device configuration, warranty diagnostics, support, safety notices, and certain cloud-connected functions. If a device cannot connect for an extended period, we may not be able to diagnose issues remotely, deliver updates, or provide the same level of support.

Subscriptions or plans, if separately offered. We may offer optional features, support, protection plans, coaching bundles, or services on a subscription or recurring basis in the future. If we do, you will see the price, renewal term, cancellation method, and what is included before you buy. The terms shown at purchase and the published program policy for that plan will control.

IrisVision Devices, Accessories & App

Your use of IrisVision devices, compatible accessories, and the IrisVision app is also governed by the End-User License Agreement (EULA). In short: IrisVision devices may run in a locked, kiosk configuration so they stay simple and reliable for someone with low vision. Please don’t disable that configuration, factory reset a managed device, install unauthorized apps, or otherwise reconfigure it — doing so can break the experience and may void your warranty.

Promotions

Contests, sweepstakes, or promotions may have their own rules. Where those rules conflict with these Terms, the promotion rules apply to that promotion.

Intellectual Property

The IrisVision name, logo, software, content, and design belong to Skipfour and are protected by law. We give you a limited right to use the Service for its intended purpose; we don’t transfer ownership of anything.

Using IrisVision Safely

IrisVision is an assistive device that helps people with low vision see more and live more independently. It’s not a treatment, cure, or diagnostic tool, is not intended to diagnose, treat, cure, or prevent any disease or condition, and doesn’t replace professional eye care. Always follow the guidance of your eye-care professional.

Because IrisVision is worn on your head and changes what you see, please use it safely:

• Don’t use IrisVision while walking, driving, cycling, operating machinery, or in any situation where reduced, delayed, or altered vision could be unsafe.
• Head-worn displays can cause discomfort, eye strain, dizziness, or motion sickness for some people. Take regular breaks and stop if you feel unwell.
• Photosensitive seizure warning: a very small number of people may experience seizures triggered by lights or patterns, even with no prior history. If you notice any symptoms, stop using the device and consult a doctor.
• If the device is shared (for example, a demo unit), clean it between users.

Coaching. IrisVision coaching is product training and support to help you get the most from your device — it is not medical, clinical, or vision-care advice, and our coaches are not acting as your healthcare providers.

Disclaimers

Except for the express warranty on our Warranty & Trial page and rights the law gives you, the Service is provided “as is” and “as available,” without other warranties of any kind. Some states and countries don’t allow the exclusion of implied warranties, so some of these exclusions may not apply to you; where implied warranties can’t be excluded, they’re limited to the duration of our written warranty.

Limitation of Liability

To the fullest extent the law allows, Skipfour isn’t liable for indirect, incidental, consequential, special, or punitive damages arising from the Service. Some states and countries don’t allow certain liability limits, so parts of this section may not apply to you, and nothing here limits liability that can’t be limited by law.

Indemnification

You agree to cover Skipfour for claims arising from your misuse of the Service or your breach of these Terms.

Electronic Communications & Signatures

By using the Service and contacting us electronically, you consent to receive communications electronically, and you agree that electronic agreements, notices, and records satisfy any legal requirement that they be in writing.

Changes to These Terms

We may update these Terms as our products, services, and the law evolve. We’ll post the updated version with a new effective date, and continuing to use the Service means you accept the changes.

Governing Law & Disputes

These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-law rules — except where mandatory consumer-protection law in your home state or country gives you rights that can’t be overridden.

Let’s talk first. If you have a concern, contact us — most issues are resolved quickly and informally.

If we cannot resolve a dispute informally, either of us may pursue available remedies in a court or other forum that has jurisdiction, subject to any mandatory consumer-protection rights that apply where you live. Either of us may seek an injunction or other equitable relief to protect intellectual property, confidential information, security, or safety.

Contact Us

Questions about these Terms? Reach IrisVision Customer Support at support@irisvision.com or (855) 207-6665, Monday–Friday, 9:00 a.m.–5:00 p.m. ET.