Getting Started with IrisVision2019-05-27T07:14:42+00:00

Getting Started

Once you start your 30-day risk free trial, an IrisVision specialist will provide white-glove training and support in the comfort of your own home. See getting started below.

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1

Customer Achievement Program
Call 1 – Get to Know Your IrisVision

In your first call, you will learn how to operate your IrisVision device. Our specialist will teach you how to focus the device, utilize magnification, and cycle through different modes.

Our specialist will help adjust interpupillary distance (IPD), contrast, and brightness. We recommend at least two training sessions to ensure you are using the device to its full potential.

Within 1 week after Call 1

Within 1 week after Call 1

2

Call 2 – Learn How To Use Complex
Modes

In the second session, you will learn to use more complex modes. These modes include bioptic and bubble view, which allow you to magnify specific sections of your surroundings without losing the overall context. You will also gain access to RP mode, and the additional high contrast reading modes.

Within 1 week after Call 2

Within 1 week after Call 2

3

Call 3 – Get Your Remaining
Questions Answered

In the third session, you will have the option to disable any modes you do not use. Our specialists will answer any remaining questions you may have.

 

 

1

Customer Achievement Program Call 1 – Get to Know Your IrisVision

In your first call, you will learn how to operate your IrisVision device. Our
specialist will teach you how to focus the device, utilize magnification, and cycle through different modes.

Our specialist will help adjust interpupillary distance (IPD), contrast, and brightness. We recommend at least two training sessions to ensure you are using the device to its full potential.

Within 1 week after Call 1

2

Call 2 – Learn How To Use Complex Modes

In the second session, you will learn to use more complex modes. These modes include bioptic and bubble view, which allow you to magnify specific sections of your surroundings without losing the overall context. You will also gain access to RP mode, and the additional high contrast reading modes.

Within 1 week after Call 2

3

Call 3 – Get Your Remaining Questions Answered

In the third session, you will have the option to disable any modes you do not use. Our specialists will answer any remaining questions you may have.

 

Watch our Customer Support Videos

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