Warranty & Trial
Customer Care
Warranty & Trial
The 30-day evaluation period begins at the first coaching session or two weeks after shipping, whichever comes first.
If IrisVision isn’t right for you, contact us by phone or email for a return authorization number to start and track the return process. All returns are subject to a restocking fee of $199 within the US and $299 from Canada.
Yes, we provide demo units for a discounted price to clinicians and low vision groups. Please contact Customer Support by phone toll-free at +1-855-207-6665 during business hours to learn more.
Yes, we provide demo units for a discounted price to clinicians and low vision groups. Please contact Customer Support by phone toll-free at
+1-855-207-6665 during business hours to
learn more.
Within the US and Canada, you are welcome to return the IrisVision device within the trial period. As long as the device is in full work order with no cosmetic damage, you will receive a full refund minus the restocking fee.
Your trial period ends six weeks after the device ships or 30 days from your first coaching session, whatever comes first. To find out the exact end date, call customer support and a rep will help you out. Please note that the trial is only available for customers in the USA and Canada.
Your trial period ends six weeks after the device ships or 30 days from your first coaching session, whatever comes first. To find out the exact end date, call customer support and a rep will help you out. Please note that the trial is only available for customers in the USA
and Canada.
The IrisVision Limited Warranty covers any defects in material under normal use during the one-year warranty period. This includes repair or replacement of products that are proved defective due to material flaws or improper workmanship.
The warranty period for the IrisVision unit is one year (365 days) from the date of purchase.
Support
See and Connect Today!
IrisVision Global, Inc.
5994 W. Las Positas Blvd, Suite 101
Pleasanton, CA 94588
Email: [email protected]
Sales: +1 855 449 4536
Support: +1 855 207 6665
Support
See and Connect Today!
IrisVision Global, Inc.
5994 W. Las Positas Blvd, Suite 101
Pleasanton, CA 94588
USA Email: [email protected]
Sales: +1 855 449 4536
Support: +1 855 207 6665
Support
See and Connect Today!
IrisVision Global, Inc.
5994 W. Las Positas Blvd, Suite 101
Pleasanton, CA 94588
Email: [email protected]
Sales: +1 855 449 4536
Support: +1 855 207 6665
