Warranty & Trial
Customer Care
Warranty & Trial
The 30-day evaluation period begins on the day your IrisVision device is delivered to you and lasts for 30 days.
If you find that IrisVision isn’t the right fit, please contact us by phone or email to request a return authorization number and initiate the return process. All returns are subject to a restocking fee of $299 within the US and $399 from Canada.
Yes, we provide demo units for a discounted price to clinicians and low vision groups. Please contact Customer Support by phone toll-free at +1-855-207-6665 during business hours to learn more.
Yes, we provide demo units for a discounted price to clinicians and low vision groups. Please contact Customer Support by phone toll-free at
+1-855-207-6665 during business hours to
learn more.
Within the US and Canada, you are welcome to return the IrisVision device within the trial period. As long as the device is in full work order with no cosmetic damage, you will receive a full refund minus the restocking fee.
Your trial period ends 30 days from the date your device is delivered. For assistance in determining your exact trial end date, please contact our customer support team. A representative will be happy to provide you with the details.
Please note that the trial period is exclusively available to customers located in the USA and Canada.
Your trial period ends 30 days from the date your device is delivered. For assistance in determining your exact trial end date, please contact our customer support team. A representative will be happy to provide you with the details.
Please note that the trial period is exclusively available to customers located in the USA and Canada.
The IrisVision Limited Warranty covers any defects in material under normal use during the one-year warranty period. This includes repair or replacement of products that are proved defective due to material flaws or improper workmanship.
The warranty period for the IrisVision unit is one year (365 days) from the date of purchase.
Support
See and Connect Today!
IrisVision Global, Inc.
5994 W. Las Positas Blvd, Suite 101
Pleasanton, CA 94588
Email: [email protected]
Sales: +1 855 449 4536
Support: +1 855 207 6665
Support
See and Connect Today!
IrisVision Global, Inc.
5994 W. Las Positas Blvd, Suite 101
Pleasanton, CA 94588
USA Email: [email protected]
Sales: +1 855 449 4536
Support: +1 855 207 6665
Support
See and Connect Today!
IrisVision Global, Inc.
5994 W. Las Positas Blvd, Suite 101
Pleasanton, CA 94588
Email: [email protected]
Sales: +1 855 449 4536
Support: +1 855 207 6665
