Help Center

After you power on the headset, the first screen displays a picture of colorful chairs on a beach with the word “FOCUS” above them. To adjust focus, use the focus wheel at the top and center of your headset. Spin the wheel to the right or left as necessary until you get the clearest picture.

How do I navigate from one mode to another?

After you have adjusted the focus, press the Mode button to enter the first mode, called “Scene.” Press the Mode button again to switch to other modes.

How do I zoom in and zoom out?

Place your right index finger on the touchpad on the right side of the headset. Use a slow swiping motion in various directions to achieve the desired result. Be sure to take your finger off the touchpad in between swipes. To zoom in (increase magnification), slowly swipe towards your ear. To zoom out (decrease magnification), swipe away from your ear.

How do I take a snapshot?

While in any mode, press the Snapshot button above the touchpad to take a screenshot of the current view. The image will freeze, and a yellow camera icon will appear in the upper-right corner of the screen.

While viewing the captured image, you can zoom in or zoom out by swiping on the touchpad. To exit, press the Snapshot button again.

To get a better look at a specific area in the captured image, move your head up, down, left, or right as necessary. To save the image, press the Snapshot button again to prompt the save or discard screen. Swipe up on the touchpad to save or swipe down to discard.

How do I charge LIVE 1.0?

You may use the cable from the wireless charger with the micro USB type C adapter, included with the wireless charging pad. Plug it into the Display Unit after removing the Display Unit from the headset, and then plug it into an outlet. By using this method the Display Unit will charge faster, usually within one hour.

NOTE: We do not recommend plugging the Display Unit into a computer to charge. LIVE 1.0’s battery lasts 3–4 hours. It can last 3+ hours with continuous use, and it can last all day (8–10 hours) on standby. You can make the most of this time by powering LIVE 1.0 off when you are not using it.

How do I set up Wi-Fi?

LIVE 1.0 can be configured to connect to your Wi-Fi. A Wi-Fi connection allows our Customer Support team to assist you more efficiently, as well as allowing you to use Video Player mode.
NOTE: LIVE 1.0 does not require Wi-Fi to function.

Help Center

Coaching Experience

Vision Cast

How do I power on LIVE 1.0?

How do I adjust the focus on LIVE 1.0?

How do I navigate from one mode to another?

How do I zoom in and zoom out?

How do I take a snapshot?

How do I charge LIVE 1.0?

How do I set up Wi-Fi?