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Yes, you will be able to magnify text and objects, as well as see faces. You may want to experiment viewing your television and computer from different distances to obtain the optimal picture. The quality of the image may vary if your screen is very large or if you sit far away from your computer or television.

Can I use IrisVision devices while riding as a passenger in a car or bus?

Yes, you can use your device while riding as a passanger. To avoid adverse effects such as motion sickness, you may want to keep the device on your lap and bring it up to your eyes to view signs and other objects as needed until you are acclimated.

The most comfortable way to use IrisVision devices is to sit and face forward in the direction in which the vehicle is moving. After a short time, you will become accustomed to the device and be able to look in all directions freely.

Can I walk or drive with IrisVision devices?

No! Do not drive while using any of the IrisVision devices. IrisVision devices are designed to give you autonomy and freedom, so it can and should be used on the go. However, it is not recommended that you walk while using the IrisVision. The same factors that make it unsuitable for driving⎯reduced peripheral vision and altered depth perception⎯make it unsuitable for walking safely as well.

IrisVision devices are lightweight and portable. In most situations, walking with the device in your hands and bringing it to your eyes as needed is best. At a museum, for example, you can use it at each exhibit, and remove it from your eyes as you move from place to place.

Can I use my IrisVision device outdoors?

Yes. This is one of the great features of IrisVision devices.

NOTE: Do not walk around while wearing your device.

Can I read with my IrisVision device?

Yes. Reading is a pleasure with IrisVision devices. The ability to read provides an advantage over other types of stationary video magnification devices. Because the devices are headsets, you do not have to hold or support them with your hands or arms.

The devices also have built-in contrast adjustment modes to accommodate your reading vision needs. For example, when reading a pink greeting card with red type, you can change the image to black and white (in Reading mode), which increases the contrast and makes the text easier to read.

How do I get help without sending my IrisVision back?

If you have any software issues not listed in the FAQ, please make sure your IrisVision is connected to Wi-Fi and please contact Customer Support by phone toll-free at +1-855-207-6665 during business hours.

How can I upgrade my device?

Please contact a sales representative to help you understand you options in upgrading a device.

What support is available to me?

Full remote support (with Wi-Fi connection) is available for the first six months of device ownership. If you’d like to purchase an additional year of remote support for $79, please call us.

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Can I use IrisVision devices to look at my computer screen or TV?